Cancellation policy

Effective Date: February 3, 2026

We offer both one‑time purchases and subscription (“Auto‑Ship”) options. This policy explains how each works and how you can cancel or change your order.

1. Purchase Options

1.1 One‑Time Purchases

A one‑time purchase is a single order that is not set to renew automatically.
You will be charged once for the products in your cart, plus applicable taxes and shipping at checkout.

1.2 Subscription / Auto‑Ship Purchases

A Subscription or “Auto‑Ship” purchase means your selected product(s) will be billed and shipped to you on a recurring schedule (for example, every 30, 60, or 90 days) until you cancel.
The price, billing interval, and products included in your subscription will be clearly displayed at checkout before you complete your order.
By enrolling in Auto‑Ship, you authorize Health 4 Life, LLC to charge your chosen payment method on the selected schedule until you cancel, in accordance with our Terms of Service.

2. Order Cancellation (All Purchase Types)

We understand that plans can change, and we aim to accommodate cancellation requests whenever possible. However, due to our fast processing and shipping timelines, the following cancellation policy applies:

2.1 Cancellation Window

Orders may only be canceled at least 48 hours prior to processing and shipment.
Because orders can enter processing before a shipping label is created, we strongly recommend submitting any cancellation request as soon as possible after placing your order.

2.2 Weekend Orders

Our business is closed on Saturdays and Sundays, and we cannot process cancellations over the weekend.
If your order is scheduled to process or ship over the weekend, your cancellation request must be submitted no later than the Friday before during our normal business hours.

2.3 Processed Orders / Tracking Issued

Once an order has been processed and/or a tracking number has been issued, we are unable to cancel the order.
At that point, the order will ship to the address provided at checkout.

2.4 Returns After Shipment

If your order has already shipped, you may return eligible products in accordance with our Return and Refund Policy, which is available on our website and incorporated by reference into this Purchase Options & Cancellation Policy.
Return eligibility, timelines, and any applicable fees will be governed solely by the Return and Refund Policy.

3. Subscription / Auto‑Ship Management

This section summarizes your options; in case of any conflict, the Subscription and Auto‑Renewal section of our Terms of Service controls.

3.1 How to Cancel or Modify a Subscription

You may cancel or modify your subscription at any time before your next scheduled billing date, using any of the following methods:

Online (Preferred):

Log in to your account at passion4healthvitamins.com.
Go to “My Subscriptions” or “Auto‑Ship Settings.”
Select the subscription you want to change.
Choose “Cancel Subscription” or update your frequency, quantity, or products.

Email:

Email us at
info@passion4healthvitamins.com
with the subject line “Cancel Subscription” or “Modify Subscription.”
Include your name, account email, and subscription or order number.

Phone:

Call us at (877) 745‑8482 during posted business hours and request cancellation or changes.

3.2 Effective Date of Subscription Cancellation

If you cancel before your next scheduled billing date, no further recurring charges will be processed for that subscription.
If you cancel after a recurring order has already been processed and/or a tracking number has been issued, that order will be fulfilled and shipped, and the cancellation will take effect for future renewal cycles.
For orders that have shipped, our Return and Refund Policy will apply.

4. Changing Purchase Options (One‑Time vs. Subscription)

4.1 Upgrading from One‑Time to Subscription

You may convert a future purchase to a subscription at checkout or through your account dashboard.
Changing to a subscription will not retroactively alter charges for past one‑time orders.

4.2 Downgrading from Subscription to One‑Time

You may cancel your subscription at any time and then place future orders as one‑time purchases.
Cancelling a subscription does not affect any order that has already been processed or shipped.

5. Price Changes and Notifications

5.1 Price Changes

We may change subscription prices or discounts from time to time.
If we make a material change to your subscription price or billing terms, we will notify you in advance by email and give you the opportunity to cancel before the new price takes effect.

5.2 Promotions and “Subscribe & Save”

Promotions or discounts tied to a purchase option (for example, “Subscribe & Save”) may apply only while your subscription remains active and in good standing.
If you cancel or modify your subscription, associated promotional pricing may end and standard pricing may apply to future orders.