Last Updated: February 3, 2026
1. Acceptance of Terms & Scope
By accessing or using Passion4HealthVitamins.com, you agree to be bound by this Agreement. You acknowledge you are at least 18 years old.
1.1 Geographic Restriction
This website is directed only to U.S. consumers for products and services of Passion 4 Health. This website is not directed to consumers outside of the U.S.
1.2 SMS & Email Marketing Consent
By signing up for texts and emails, you agree to our terms and privacy policy. Regarding text messaging, you agree to receive recurring autodialed marketing messages from Passion 4 Health to the mobile number used at opt-in. Consent is not a condition of purchase. Msg & data rates may apply. Reply HELP for help and STOP to cancel. Carriers are not liable for delayed or undelivered messages.
2. Direct-to-Consumer (DTC) Business Model
Health 4 Life, LLC operates as a Direct-to-Consumer company. This ensures direct health communication and clear responsibility for marketing claims.
3. Account Responsibility & Reviews
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3.1 No Guarantee of Results
Any statements made by customers, influencers, or other third parties about their experiences with our Products (including testimonials, reviews, ratings, before-and-after photos, or social media posts) reflect their individual opinions and experiences only. Results vary from person to person and are not guaranteed. You should not rely on such statements as typical, and they do not constitute medical advice, performance guarantees, or a warranty of any kind.
3.2 Prohibition of Fake, AI-Generated, or Paid Reviews (FTC Compliance)
Health 4 Life, LLC does not knowingly accept, publish, or promote fake, false, AI-generated, or misleading reviews or testimonials. All reviews and testimonials must:
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Reflect the honest opinion and actual experience of the person giving the review;
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Not misrepresent that the reviewer exists, had actual experience with the Product, or is someone other than who they claim to be;
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Clearly and conspicuously disclose any material connection to the business (e.g., employee, relative, affiliate, or compensation arrangement).
We do not compensate reviewers or solicit reviews conditioned on expressing a particular sentiment (positive or negative). If you discover a fake, AI-generated, or deceptive review on our Website or social media channels, please report it to info@passion4healthvitamins.com, and we will investigate and remove it promptly.
3.3 Influencer, Affiliate & Endorsement Compliance
Any person receiving compensation from Health 4 Life LLC (affiliate commission, sponsorship, free product, rebate, or other valuable consideration) who makes statements about our Products must:
CLEAR & CONSPICUOUS DISCLOSURE: Disclose material connection in close proximity to review/endorsement using explicit language: "I received compensation," "Paid partnership," "#ad," "#sponsored".
TIMING: Disclosure appears BEFORE endorsement is made.
PROHIBITED PRACTICES: No fake reviews, no undisclosed material connections, no suppression of negative reviews.
4. Medical Disclaimer, Safety & Assumption of Risk
4.1 FDA Disclaimer
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
4.2 Medical Warning
Pregnant or nursing mothers, children under 18, and individuals with a known medical condition or taking medication—particularly blood thinners—should consult a physician before using this or any dietary supplement. Discontinue use and consult a doctor immediately if any adverse reactions occur.
4.3 Efficacy & Research
The efficacy of the products promoted on this website has not been confirmed by FDA approved research. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your physician or healthcare professional about potential interactions or other possible complications before using any product.
4.4 Assumption of Risk for Product Use
You acknowledge and agree that use of dietary supplements inherently carries some degree of risk, including, without limitation, possible adverse interactions with medications, allergic reactions, or other unexpected effects. By purchasing or using any Product, you expressly (a) assume all risks associated with such use that are not the result of our failure to comply with applicable law, and (b) agree that you are solely responsible for consulting with a qualified healthcare professional before using any Product, particularly if you have a known or suspected medical condition, are pregnant or nursing, or are taking prescription or over-the-counter medications.
4.5 Proper Use; Misuse of Products
Products must be used strictly in accordance with the directions for use, warnings, and other instructions provided on the Product label and on the Website. You understand and agree that we shall have no responsibility or liability for any injury, loss, or damage resulting from (a) use of any Product in a manner inconsistent with its labeling, instructions, or applicable law, (b) combination of any Product with alcohol, drugs, medications, or other supplements not expressly recommended on the label, or (c) modification, adulteration, or tampering with any Product after delivery to you.
4.6 No Medical Advice; No Provider-Patient Relationship
All content provided on the Website, in emails, SMS messages, social media posts, printed materials, packaging, or any other communications from Health 4 Life, LLC (collectively, "Content") is for general informational and educational purposes only and is not intended as, and does not constitute, medical advice, diagnosis, or treatment of any kind. The Content is not a substitute for the professional judgment of a healthcare provider. No provider-patient or other professional relationship is created by your use of the Website, purchase of Products, or communications with Health 4 Life, LLC or its representatives.
4.7 Structure/Function Claims vs. Disease Claims
Our Products are dietary supplements and are not intended to diagnose, treat, mitigate, cure, or prevent any disease. Claims on our Website, packaging, and marketing materials describe the role of nutrients or ingredients in supporting the normal structure and function of the body or general wellness (e.g., "supports immune function," "promotes healthy digestion"). Such statements are not disease claims and do not represent that the Products can treat or prevent disease.
5. Subscription and Auto-Renewal Terms (ROSCA & CA AB 2863)
5.1 Authorization
By enrolling in our "Auto-Ship" program, you authorize Health 4 Life, LLC to charge your payment method on the selected schedule (e.g., monthly) until you cancel.
5.2 Affirmative Consent
You acknowledge the recurring payment feature and accept responsibility for all charges prior to cancellation.
5.2.1 Consent Records and Verification
Health 4 Life, LLC will maintain records of your express affirmative consent to the automatic renewal or continuous service terms for at least three (3) years, or one (1) year after termination of the subscription agreement, whichever period is longer.
5.3 Cancellation (Easy and Immediate)
YOU MAY CANCEL AT ANY TIME. Cancellation must be as simple and straightforward as the method used to enroll in the subscription. You may cancel by:
Online Portal (Preferred): Log into your account and use the "Cancel Subscription" button in your account settings. Cancellation shall take effect immediately upon submission.
Email: Send a cancellation request to info@passion4healthvitamins.com.
Phone: Call (877) 745-8482 during business hours.
Immediate Effect: All recurring charges will cease immediately upon valid cancellation. We will not require you to wait for the next billing date.
5.3.1 Retention Offers (AB 2863)
When you request cancellation via online portal or phone, we may offer a discount or other benefit to retain your subscription. However, any such retention offer will be presented only after you have been offered the clear and unambiguous option to cancel immediately. Retention offers will never be presented in a manner that obscures, delays, or interferes with your ability to complete cancellation.
5.4 Price Changes
For MATERIAL CHANGES (e.g., price increases, cancellation method changes):
ADVANCE NOTICE: We will email you at least 30 calendar days before the effective date.
AFFIRMATIVE OPT-IN: You MUST affirmatively click "I Accept" or "I Decline" if required by law. Continued use does NOT constitute acceptance for material changes where affirmative consent is required.
NO CHARGE WITHOUT AFFIRMATIVE CONSENT: We WILL NOT charge a higher price without your explicit acceptance where required by law.
5.5 Annual Renewal Reminders (California AB 2863)
For any automatic renewal or continuous service agreement, Health 4 Life, LLC will send you an annual reminder email that clearly includes: (a) The product/service; (b) The frequency and amount of charges; and (c) Clear instructions on how to cancel. This reminder will be sent at least once per calendar year.
5.6 Transparency of Consent
In offering automatic renewal, Health 4 Life, LLC certifies that its enrollment process, website disclosures, and contract terms do not include any language, images, or visual elements designed to interfere with, distract from, contradict, or otherwise undermine your ability to understand and provide meaningful, affirmative consent.
5.7 Separate Consent to Auto-Ship Feature
Your consent to the Auto-Ship program and its recurring charges is distinct and separate from your consent to purchase any initial order. You must affirmatively acknowledge the Auto-Ship terms before any recurring charges are authorized.
5.8 No Automatic Enrollment Without Consent
Health 4 Life, LLC will not enroll you in any automatic renewal, subscription, or recurring charge program unless you provide explicit, affirmative consent to the specific terms. We do not automatically enroll you in auto-renewal when you make a one-time purchase.
6. Operational Safety & Compliance
6.1 No Independent Warranty of Regulatory Status
References on the Website or Product labels to FDA current Good Manufacturing Practices (cGMP), third-party testing, certifications, or other regulatory or quality standards are provided for informational purposes only and do not constitute a separate contractual warranty or guarantee of regulatory status or compliance beyond what is required by applicable law.
6.2 Limitations on Clinical and Professional Claims
References on the Website or in marketing materials to "clinical studies," "research," "doctor-recommended," or similar language do not constitute representations that the Products have been clinically proven effective under FDA oversight, approved by any healthcare professional for use with specific medical conditions, or recommended by a physician.
6.3 Ingredient Sourcing, Purity & Third-Party Testing (Adulteration Defense)
We implement reasonable quality-control and supplier-verification procedures but cannot guarantee that Products are entirely free from naturally occurring trace contaminants within levels permitted by applicable law or from all forms of economically motivated adulteration that are not reasonably detectable using industry-standard testing. Third-party certifications (e.g., Clean Label Project) are informational only and do not guarantee absolute purity. If you suspect adulteration, submit a sample to an independent lab; we will not fund your testing.
7. Intellectual Property & User Conduct
7.1 Ownership
All content on this Website (text, logos, images) is the property of Health 4 Life, LLC. You may not reproduce it without consent.
7.2 Prohibited Conduct
You agree not to: (a) use the Website for illegal purposes; (b) hack or disrupt our systems; (c) use automated scrapers; or (d) resell products on third-party marketplaces without authorization.
7.3 User Testimonials (License & Publicity Release)
You retain copyright ownership of any reviews, testimonials, or content you submit. However, you grant Health 4 Life, LLC a perpetual, exclusive, royalty-free, irrevocable, worldwide, and transferable license to use such content for any purpose (including marketing and advertising). You also grant us the right to use your name, voice, likeness, digital replica or AI-generated representation of your likeness, image, and persona in connection with such content, and you waive any claims under California Civil Code § 3344 (Right of Publicity) or similar state laws.
7.4 Feedback & Suggestions
Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to us regarding the Service shall remain the sole and exclusive property of Health 4 Life, LLC. We shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to you.
8. Mandatory Arbitration & Class Action Waiver
8.1 Arbitration Agreement
Any dispute or claim relating in any way to your use of the Website, or to any products or services sold or distributed by Health 4 Life, LLC will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
8.2 AAA Rules
The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Consumer Arbitration Rules. The arbitration shall take place in San Diego County, California.
8.3 Exception for Injunctive Relief
Notwithstanding the above, Health 4 Life, LLC may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights (such as trademarks, copyrights, and trade secrets) pending the outcome of arbitration.
8.4 Class Action Waiver
You explicitly waive your right to participate in a class action lawsuit or class-wide arbitration.
8.5 Jury Trial Waiver
IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND HEALTH 4 LIFE, LLC EACH UNCONDITIONALLY WAIVE ANY RIGHT TO A JURY TRIAL.
8.6 Right to Opt-Out
You have the right to opt-out of this arbitration agreement. To opt-out, you must notify us in writing within 30 days of your first purchase. Your notice must include your name and address, the email used for your account, and a clear statement that you want to opt-out of this arbitration agreement. Send the notice to: info@passion4healthvitamins.com.
8.7 Notice of Dispute (CLRA)
Prior to initiating any lawsuit or arbitration regarding a consumer protection claim (including under the California Consumer Legal Remedies Act), you agree to provide us with written notice of your complaint by certified mail to our Mailing Address. We shall have thirty (30) days to correct, repair, refund, or otherwise rectify the alleged violation.
8.8 Preservation of Substantive Rights
The arbitrator shall have authority to award all remedies available under applicable law that would otherwise be available in a court proceeding (including, where authorized by statute, attorneys' fees and costs), subject to the limitations of liability and exclusions of damages contained in these Terms to the extent such limitations are enforceable under applicable law.
8.9 Arbitration Costs
To the extent required by the AAA Consumer Arbitration Rules or applicable law, Health 4 Life, LLC will pay or reimburse all filing, administration, and arbitrator fees in connection with any arbitration initiated pursuant to this Section 8.
9. Indemnification
You agree to indemnify, defend, and hold harmless Health 4 Life, LLC from any claim, liability, loss, or expense (including legal fees) related to your violation of this Agreement or your misuse of our Products or Website.
10. Disclaimer of Warranties & Limitation of Liability
10.1 DISCLAIMER OF WARRANTIES
THE WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED.
10.1.1 Scope of Warranties
To the fullest extent permitted by law, no advice or information, whether oral or written, obtained from the Website, our marketing materials, or any representative of Health 4 Life, LLC shall create any warranty not expressly stated in these Terms or on the Product label. Any descriptions, testimonials, or statements about Products (including, without limitation, user reviews and third-party endorsements) are for informational purposes only and do not constitute guarantees, warranties, or promises of any specific results.
10.1.2 Important: Strict Liability Disclaimers
California law permits strict liability claims for manufacturing and design defects. This means even if we were careful, you may still sue if a Product is defective. Our liability is capped at $100 or 12-month payment amount (Section 10.2). We are not liable for indirect, consequential, or punitive damages. If a Product contains an unexpected contaminant or substituted ingredient, strict liability may still apply, but our monetary exposure is limited.
10.2 LIMITATION OF LIABILITY (Scope of Claims)
TO THE FULLEST EXTENT PERMITTED BY LAW, AND SUBJECT TO SECTION 10.3, IN NO EVENT SHALL HEALTH 4 LIFE, LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR IN CONNECTION WITH (A) THE WEBSITE, (B) ANY PRODUCTS, (C) THESE TERMS, OR (D) ANY USE OR INABILITY TO USE THE FOREGOING, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THE WEBSITE, PRODUCTS, OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (I) ONE HUNDRED DOLLARS ($100) OR (II) THE AMOUNT YOU PAID TO US FOR THE PRODUCT(S) OR SERVICE(S) AT ISSUE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10.3 Exclusions Required by Law (California Civil Code §1668)
Nothing in these Terms is intended to, nor shall it be construed to, limit or exclude liability for (a) any willful, fraudulent, or intentionally wrongful conduct; (b) any willful injury to person or property; or (c) any willful or knowing violation of applicable law, to the extent such limitations or exclusions are not permitted under California Civil Code §1668 or other applicable law. To the extent any limitation of liability in these Terms would otherwise be interpreted to limit liability for such conduct, that limitation shall be deemed modified to the minimum extent necessary to comply with applicable law, and the remaining provisions shall continue in full force and effect.
10.4 CALIFORNIA CIVIL CODE SECTION 1542 WAIVER
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."
10.5 Scientific Substantiation of Health Claims (CRSE)
We intend that our health-related claims be supported by competent and reliable scientific evidence, which generally consists of tests, analyses, research, or studies conducted and evaluated in an objective manner by qualified experts using procedures generally accepted in the profession to yield accurate and reliable results. In many cases, especially where serious health conditions are implicated, this may require well‑controlled human clinical studies, not just animal or in‑vitro research. The amount and type of substantiation may vary depending on the nature of the claim. Our marketing should not be interpreted as representing that any Product has been proven effective in randomized, controlled clinical trials unless we expressly say so.
11. State-Specific Disclosures
11.1 California Prop 65 Warning
WARNING: Consuming this product can expose you to chemicals including Lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov/food.
12. Governing Law & Modification of Terms
12.1 Governing Law
This Agreement is governed by the laws of the State of California, without regard to conflict of law principles.
12.2 Right to Modify Terms
Health 4 Life, LLC may modify these Terms at any time. For non-material changes, modifications become effective upon posting. For material changes to active automatic renewal or subscription agreements (e.g., price increases, changes to cancellation terms), we will provide you with email notice at least thirty (30) days in advance, and any modification will apply only to renewal cycles following the notice period. Your continued use of the Website or subscription after the notice period constitutes your acceptance of the modified terms.
13. General Provisions
13.1 Force Majeure
Health 4 Life, LLC shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
13.2 Accessibility Statement
We are committed to ensuring our website is accessible to individuals with disabilities. If you have difficulty using our website, please contact us at (877) 745-8482 or info@passion4healthvitamins.com for assistance.
13.3 No Waiver
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
13.4 Survival
The provisions of this Agreement regarding Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Arbitration shall survive the termination of this Agreement or your account.
13.5 Limitation on Time to File Claims
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. This contractual limitations period does not apply where a longer period is mandated by a statute that expressly prohibits contractual shortening (for example, certain claims under specific consumer protection statutes), in which case the statutory period shall apply.
13.6 Anti-Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect.
13.7 Electronic Communications
You consent to receive communications from us by email. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
13.8 Headings
The section headings in this Agreement are for convenience only and have no legal or contractual effect.
14. Severability & Entire Agreement
If any provision of this Agreement is unenforceable, the remaining provisions remain in effect. This document constitutes the entire agreement between you and Health 4 Life, LLC.
15. Contact Information
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Email: info@passion4healthvitamins.com
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Mailing Address: 1345 Encinitas Blvd., # 736, Encinitas, CA 92024
16. Termination of Use
We reserve the right to terminate your access to the Website or cancel any order at our sole discretion, without notice, for conduct that we believe violates this Agreement, is harmful to other users or business interests, or for any other reason.
17. DMCA Copyright Policy
We respect the intellectual property rights of others. If you believe your work has been copied in a way that constitutes copyright infringement (e.g., in a user review), please provide our Copyright Agent with the information specified in 17 U.S.C. § 512(c)(3) at info@passion4healthvitamins.com. We will remove infringing content in accordance with the Digital Millennium Copyright Act.
18. Customer Service Disclaimer
No Professional Advice: Our customer service representatives are available to assist with orders, shipping, and general product questions. They are not licensed medical professionals and are not authorized to provide medical advice, diagnosis, or treatment recommendations. Any statements made by customer service representatives are for informational purposes only and do not override the advice of your physician.
19. Billing & Chargeback Policy
19.1 Chargeback Abuse
You agree to provide current, complete, and accurate purchase and account information. You agree to pay all charges incurred by you. If you initiate a chargeback or reversal with your credit card provider for a valid transaction without first contacting us to resolve the issue, we reserve the right to terminate your account and prevent future orders.
19.2 HSA/FSA Disclaimer
We make no representation that our products are eligible for Health Savings Account (HSA) or Flexible Spending Account (FSA) reimbursement. You are solely responsible for verifying eligibility with your plan provider. We are not liable for any rejected claims.
20. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order).
21. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
21.1 Third-Party Statements and Endorsements
Content about our Products that appears on third-party websites, social media platforms, blogs, forums, or other channels is the sole responsibility of the person or entity originating such content. We do not control, endorse, or assume any responsibility for statements, claims, or representations made by third parties about our Products, whether or not such parties receive affiliate commissions or other compensation, unless such statements are expressly identified as official communications from Health 4 Life, LLC.
22. California Consumer Rights Notice
Under California Civil Code Section 1789.3, California website users are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.
23. California Gift Card Policy
In accordance with California Civil Code Section 1749.5, gift certificates and gift cards sold by us do not expire and are not subject to dormancy fees. If a gift card has a cash value of less than $10.00, California residents may redeem it for cash.
24. Insurance & No Expansion of Liability
Health 4 Life, LLC maintains commercial insurance coverage that may include general liability, products liability, and cyber liability policies, each with specified limits of liability. Such insurance is maintained for our benefit and does not create any contractual rights in your favor. Any insurance coverage available to us will not increase or expand the limitations of liability set forth in Section 10. To the fullest extent permitted by law, your sole and exclusive remedies are those expressly described in these Terms, regardless of the existence or amount of any insurance.
25. Promotions, Sweepstakes, and Contests
From time to time we may offer promotions, sweepstakes, or contests. Any such offer will be governed by separate Official Rules that will be clearly disclosed at the point of promotion. In the event of a conflict between such Official Rules and these Terms, the Official Rules will control for that promotion. No purchase will be required to enter or win any sweepstakes where prohibited by law, and any influencers promoting our promotions must clearly disclose any material connection to us. All promotions are void where prohibited and subject to all applicable federal, state, and local laws.
26. SMS / Mobile Messaging Program
26.1 Program Description and Consent
We may offer one or more SMS or MMS mobile messaging programs (collectively, the "Mobile Messaging Program") that provide marketing messages, promotional offers, cart and checkout reminders, order-related notifications, and other information to your mobile device.
By enrolling in any Mobile Messaging Program, you:
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Affirmatively opt in to receive recurring marketing and informational text messages at the mobile number you provide.
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Understand that messages may be sent using an automatic telephone dialing system or similar technology, and that consent is not a condition of purchase.
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Represent that you are the owner or authorized user of the mobile number provided and are at least 18 years of age or the age of majority in your jurisdiction.
Message frequency will vary and may include recurring messages. Message and data rates may apply, depending on your mobile carrier and plan.
26.2 Opt-Out Instructions (STOP)
You may opt out of receiving marketing messages from the Mobile Messaging Program at any time by replying with STOP to any message you receive from us.
After you send STOP:
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You may receive one additional message confirming your opt-out.
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No further marketing messages will be sent to your number from that program, unless you subsequently re-enroll.
You agree that:
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Texting words other than STOP (such as "unsubscribe please") may not be recognized by our system.
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The STOP command is the reasonable and exclusive method for opting out of marketing texts to that number.
26.3 Help and Support (HELP)
For help or more information about the Mobile Messaging Program:
26.4 Message Delivery, Carriers, and Limitations
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Delivery of messages is subject to effective transmission by your mobile carrier and is outside our control.
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We are not liable for any delays, failures in delivery, or misdirected messages.
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Your carrier may restrict or prohibit certain mobile features; check with your carrier for details.
26.5 Your Responsibilities and Prohibited Content
By participating in the Mobile Messaging Program, you agree:
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Not to enroll a phone number that you do not own or control.
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Not to send or reply with any unlawful, offensive, harmful, or otherwise prohibited content.
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Not to include sensitive health, financial, or other confidential information in your text messages to us.
26.6 Consent Records and Compliance
We may maintain records of:
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When and how you provided consent to receive mobile messages.
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The specific language presented at the time of opt-in.
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Your mobile number and preferences, for compliance and audit purposes.
The Mobile Messaging Program is intended to comply with applicable laws and industry standards governing marketing texts, including requirements for prior express written consent and clear opt-out instructions, where applicable.
